Client: A tech startup offering subscription-based software services.

Challenge: The client was dealing with an increase in customer inquiries about subscription plans, technical troubleshooting, and software usage, overwhelming their customer support team.

Solution: We developed an AI chatbot, "TechGuru," which could handle these issues efficiently. "TechGuru" was programmed to understand subscription and technical queries, guide users in software usage, and learn from every interaction to improve its response quality.

Implementation: "TechGuru" was integrated into the client's existing support system, providing prompt and accurate responses to customer inquiries.

Results: After "TechGuru" was put into action, the volume of basic customer inquiries handled by the support team reduced by 50%, allowing them to concentrate on resolving complex issues.